I will be saving alot of money not playing this game anymore because of the bugs and condescending attitude of most of the customer service agents that treat you like your lying with your complaints even when you have proof.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. The majority of them treat you like your stupid and don't pay attention to what you're telling them. This companies attitude towards its customers is c*** You cannot reach anyone on the phone.
I'm a paying customer but not any more Not happy about getting baited and switched with the gold cards at all and the issues with not getting coins that I was supposed to.
The customer service person I dealt with today doesn't give a c*** about customers. They need to fix these issues otherwise it seems the game is rigged to rip people off be aware. Be careful to document everything that goes wrong with screen shots or you will not get anything. Also I received 15 million coins for a promotion then it disappeared right after it appeared and had to have that adjusted. I also purchased coins on a 3x the amount sale and only received the normal amount instead of the 3x the amount. I have email documenting this isn't the case. The person claims the game never has issues. I tried contacting customer they won't fix this even though I have proof from past problems with bugs and issues with the game. It did this 3 times then a few times it gave me no cards in spite of winning the correct amount to get cards. You are supposed to win gold wonder cards the highest ones for winning a mega jackpot and above if you are betting 10 million a spin. I was betting 10 million a spin because I had won a billion coins. Be careful to pay attention to the awards you receive and the amount of coins you get after buying them. The game has bugs in it and rips people off.
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